Privacy Policy

Last updated: 21 August 2026

At rallly.co, we take your privacy seriously. This privacy policy explains how we collect, use, and disclose your personal data, and your rights in relation to your personal data under the General Data Protection Regulation (GDPR).

Information we collect

We store personal data (names and email addresses) on Neon's servers, which are located in the United States. The reason for storing data in the US is to improve performance for users by having the data stored closer to where our compute services are running. By using our services, you acknowledge that your personal data may be transferred to and stored in the United States.

We collect this information to enable the functionality of our website, and to provide support and communication to our users. We also use Posthog as a data processor to analyze trends and debug issues.

Posthog collects certain properties automatically, such as device information and IP address, to help us understand how the website is being used and to identify and resolve any issues. This information is stored securely on Posthog's EU based servers and is used solely for the purpose of providing and improving the functionality of the website.

Optional information about your work

If you set up an account for work, we ask for two further pieces of information about you:

• Your role — self-declared, chosen from a list or described in your own words.
• The sector your organisation works in — suggested by us, and yours to confirm or change.

We use this to understand which professional groups use Rallly, so we can improve the product for them and focus our documentation and marketing on the people it is written for. This information is also shared with Posthog, our analytics processor, for the same purpose.

The sector field is suggested for you: we guess it from your email address's domain and the organisation name you enter, so that the field arrives filled in rather than blank. The guess is only a suggestion. Nothing is recorded until you submit the form, and you can change it to any other option, or to "Prefer not to say", before you do.

Both fields are optional. You can skip either one when setting up your account, and neither is required to use Rallly — skipping them has no effect on the service you receive. To change or remove an answer you have already given, email us at support@rallly.co and we will update or erase it.

Legal basis for processing

We process your personal data on the legal bases of consent and contract. By using our website, you consent to the collection and use of your personal data as described in this privacy policy. We process your personal data to provide you with our services, and to fulfill our contractual obligations to you.

Your role and your organisation's sector are processed on the basis of consent alone, since they are optional and are not needed to deliver the service. You give that consent by submitting the setup form with a value in either field — including a suggested sector you choose to leave as it is. Choosing "Prefer not to say", or leaving a field unanswered, gives no consent and stores nothing. You can withdraw consent at any time by asking us to erase the answer.

Retention of personal data

We retain your personal data only for as long as necessary to provide our services to you, and for as long as required by law. We will delete your personal data when you delete your account or when it is no longer necessary for the purposes for which it was collected.

Sharing of personal data

We do not share your personal data with any third parties for marketing or commercial purposes. We may share your personal data with third parties to provide you with our services, to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

For example, we use Featurebase to make it easy for users to submit feedback. Your name and email may be shared with Featurbase to provide a seamless transition between the two services.

Your rights

You have the following rights in relation to your personal data:

• Right to access: You have the right to access the personal data we hold about you.
• Right to rectification: You have the right to have inaccurate personal data corrected or completed if it is incomplete.
• Right to erasure: You have the right to request that we delete your personal data.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data.
• Right to data portability: You have the right to receive the personal data we hold about you in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
• Right to object: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at support@rallly.co.

Contact

If you have any questions or concerns about our privacy policy or our practices with regards to your personal data, please contact us at support@rallly.co.